Shipping Information:

We ship almost 90% of our orders on the day they are received. Occasionally it may take a day or two to ship if the product is temporarily out of stock. We will notify you by phone or email if there is some reason why the delay may be longer, and give you the option of selecting an alternative product, canceling the order, or waiting for the projected delivery date. Please let us know if you need something by a specific date. We will ship overnight or second-day upon request for an additional shipping charge.

Refund, Returns and Cancellation Policies:

WE TRY HARD TO PLEASE OUR CUSTOMERS. Items purchased from Mr Bingo may be returned or exchanged upon receipt of a Return Merchandise Authorization number (RMA #) from Mr Bingo Please call and speak to a customer representative to obtain your RMA #. The following conditions apply:

We cannot accept returns of custom items, used items or items returned more than 30 days after delivery. On items where the "Date Needed" field has been filled in, the items may NOT be returned after the specified date needed. We do NOT refund the shipping cost and there is a 20% restocking fee unless the return is a result of our error.

NO RETURNS WILL BE ACCEPTED WITHOUT THE RMA NUMBER PROMINENTLY DISPLAYED ON THE BOX